Signing in and out
You sign in with a Google account only. As long as you keep using HeyMoa, you stay signed in. However, if you don't use it for 30 days, you need to sign in again.
To log out:
- Click your name at the bottom of the sidebar A menu opens.
- Choose [Log out] This logs you out of the current browser only. Your other devices stay signed in.
Your account name and photo are copied from Google once, when you first sign up. If you change them in Google later, HeyMoa doesn't pick up the change.
Account settings
Open [Account settings] from the name menu at the bottom of the sidebar to see your [Email] and [Account name]. You can't change either of them here.
The name other people see in the workspace is set separately, in the [Members] tab. See Members and guest participants for how.
Usage statistics only say which features you used. HeyMoa never sends what was said in your meetings. To opt out, block them with your browser settings or a content blocker. Section 5 of the Privacy Policy explains how.
Deleting your data
When you delete a note, the meeting's audio, transcript, and summary are deleted with it, along with agent conversations that asked only about that note. You can delete agent conversations yourself in My agent. To see which meetings can be deleted, read Screen layout and projects.
Delete your account from [Delete account] at the bottom of [Account settings]. You don't need to sign in again.
- Choose a reason for leaving You can skip it.
- Check what happens to each workspace Workspaces you use alone are deleted, and you leave workspaces that have another admin or where you're a member. For a workspace where you're the only admin, choose whether to hand over the admin role (by default to the longest-standing member) or delete it.
- Type the confirmation phrase exactly and confirm When it's done, you're taken to the home page.
You can't delete your account while one of your meetings is recording. Stop the recording, then try again.
Admins can delete a whole workspace from [Delete workspace] at the bottom of [Workspace settings] → [General] by typing the workspace name. Every member loses access right away and gets an email. You can't delete a workspace while one of its meetings is recording.
For a short overview of where and how your data is processed, read Where and how is my data stored?.
See and turn off notifications
Click [Notifications] in the sidebar to see notifications from all your workspaces in one window. Filter with [All], [Unread], and [Needs action], and use [Mark all as read] to clear them at once. Read notifications stay in the list.
You get notifications for:
- Workspace invites: When you're invited. You can [Accept] or [Decline] right in the notification.
- Paused meetings: If you leave a meeting paused, you get an email after 1 business day. After 3 business days, the meeting ends automatically, analysis starts, and you get one more email.
- Results ready to review: When a meeting's analysis is done and the results are ready to review.
- Inquiry replies: When the HeyMoa team replies to your inquiry.
Choose what you receive in [Account settings] → [Notifications], where you turn [In-app] and [Email] on or off for each kind. [Turn off all in-app notifications] and [Turn off all email] switch them all off at once. The settings apply to all your workspaces. Workspace invite notifications can't be turned off.
Frequently asked questions
If I log out, am I logged out on my other devices too?
No. Only the browser you're using now is logged out. Your other devices stay signed in.
Can I change my account name?
Not in [Account settings]. You can change the name people see in the workspace in the [Members] tab instead.
Can I delete my account from the app?
Yes. Use [Delete account] at the bottom of [Account settings]. You don't have to choose a reason.